Shipping policy

Thank you for shopping with SB Vendors. This Shipping Policy outlines how orders are processed, shipped, and delivered through sbvendors.shop.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons, promotions, or unforeseen circumstances, processing times may be slightly extended.

2. Shipping Time

  • Standard delivery within India typically takes 3–10 business days, depending on the destination.
  • Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other factors beyond our control.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before the order is confirmed.
  • Any promotional free-shipping offers will be clearly stated on the website.

4. Order Tracking

  • Once your order has been shipped, tracking information will be provided via email or other available communication methods.
  • Customers can use the tracking details to monitor the status of their shipment.

5. Delivery Issues

  • Customers are responsible for providing accurate shipping information.
  • SB Vendors is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by customers.
  • If a package is returned due to an incorrect address, additional shipping charges may apply for re-dispatch.

6. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the package and product.
  • If a package is lost during transit, we will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

7. International Shipping

  • Currently, international shipping may not be available unless specifically mentioned on our website.
  • Any customs duties, taxes, or import charges for international orders are the responsibility of the customer.

8. Order Cancellation

  • Orders can be canceled before they are shipped.
  • Once an order has been dispatched, it cannot be canceled and will be subject to our Return & Refund Policy.

9. Contact Us

SB Vendors
Website: sbvendors.shop
Email: connect.sbvendors@gmail.com
Instagram: @official.sbvendors

For any shipping-related questions or concerns, please contact us at connect.sbvendors@gmail.com.